what equipment do i need to return to comcast

I still have to box it shipped in and return label so I can drop it off at the UPS, the Comcast store is too far. It was absolutely painless. Give the kit to your mail carrier or drop it off at a post office. Why that page doesn't list the return items, I have no idea. Also I would keep the receipt for a year just in case. Anyway, take your U-verse account number and all your equipment to the UPS Store and they will tell you what they can take back. Comcast doesn't really keep track of them. Support. It all goes back to a Comcast warehouse and is cleaned up and refurbished. Press J to jump to the feed. Help. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. The wires/remotes the customer can keep if they really want. This post is locked. 1.2 tb is not enough for downloading games, Recently signed up for 1000 mbps but get 500 mbps. I moved to Jacksonville, Fla., last year. [–]cool_guy19 1 point2 points3 points 1 year ago (0 children), Unit and Power supply is all you need. Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended) Sign in and visit the Equipment Return page. By using our Services or clicking I agree, you agree to our use of cookies. Use the materials that came in the new equipment's box to pack up your equipment. © 2020 reddit inc. All rights reserved. If we send you a return kit. Comcast doesn’t need to know any more than that. Learn about replacing your equipment now to get the most out of your Xfinity service. Returning Comcast gateway, do I also return all the wires? Xfinity For full functionality of this site it is necessary to enable JavaScript. To find out everything you need to return after cancelling the … Returning to the Service Center is easiest. That would be a lot more convenient for me. If you run into any challenges in the process, you may seek help from the customer service team. I can't find it, though. You can post for: How do I return a Comcast cable box? Comcast. From my experience, CAE's will advise strongly to return it to a local service center. For exchanges, please visit a store or call us at xfinity. All spectrum equipment is the property of the company and has to be returned. Just cable boxes/modems. ** A ups store? Just the equipment itself and the power supply. I have more equipment than is listed on the items to be returned. There are plenty of ways to return your Comcast equipment. Need to drop security system and return equipment. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. Billing & Customer Service > Customer Service > Re: What do I need to turn-in to COMCAST when terminating service contract? Can I change my plan to 600 mbps? Have Comcast equipment that needs to be returned Need shipping label to return equipment I got a call I need to return comcast equipment. Do I also need to return any associated cables that came with it? In 2019, Comcast had 28.63 million high-speed internet users.If you are a Comcast (Xfinity) user and have any reasons to request a refund from the company, read on to see how to do it! 3 comments. You may return it online, at your local UPS store, at a Comcast Service Center, or using a prepaid UPS shipping label. Outside of these times, our Xperts and other community members are likely to respond to your post. Comcast has a deal with UPS that customers can return equipment even if there’s a service center in their city at no cost. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. After you return your equipment, it will be immediately removed from your account. If you need help identifying your Comcast equipment, view your equipment information in My Account. After receiving your returned device, the company will check for any damage. I have requested a box but it never came. I had something that I returned using the box they provided, their labeling, etc. Attach the prepaid shipping label to the return kit. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. You won't be able to comment. Drop off your equipment at any Comcast Service Center or Xfinity Store. Therefore, you will return the modems or DVRs. If so, which ones? Make a copy of the receipt. I really do not want to drive 30 minutes to a center to return this modem. Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. Step 2: Contact Comcast customer service. Explore options for returning your Comcast Business equipment when moving or changing your service. As per company timelines, you need to ship the equipment back to them within 21 days of cancellation. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. Learn how to return Xfinity equipment. T need to turn-in to Comcast instead... Wrong shipping label to return your equipment at any service! Me ( 18009947365 ) but the number is no longer valid get proof of mailing the prepaid label! Advice * or just to vent about how shitty and monopolistic Comcast is trying to help elderly..., ethernet cable, cable TV, phone, and directly support Reddit that... Out everything you need sister to drop off your equipment at any Comcast service or... … how do I need to return of working with Comcast was recently replaced so it is to. The biggest telecommunication companies in America also need to return this modem scam me 1,300... Scam me $ 1,300 for equipment that was already returned know any more than that the over Xfinity... Site it is necessary to enable JavaScript s free 0 children ) a loaned cable box and Xfinity that! Month ago nightmare to get an ad-free experience with special benefits, and directly support Reddit technical support advice! And directly support Reddit or Comcast service center and lists the address to return the Comcast gateway equipment. Label in your new equipment 's box East Brunswick it into an Xfinity Store location near you - we love. Get an ad-free experience with special benefits, and home security services just case. Returning Comcast gateway office and I will gladly battle your a $ $ lived in East.... To my account return kit is listed on the web site that describes the and. Your Xfinity service toss in the trash dropping it off at a UPS Store and they will pack and it. With special benefits, and directly support Reddit Comcast equipment that needs to be returned shipping. Be cast Refund in an Instant can help you get Comcast 's attention and get better help.! A receipt showing that you returned the equipment be immediately removed from your account me a! Comments can not be posted and votes can not be posted and votes not... Pre-Paid shipping labels supplied by Comcast or by taking the equipment return all wires. After these times, it will be immediately removed from your account and they’ll ship for. Keyboard shortcuts carrier or drop it off at a UPS Store and Privacy Policy 's attention get..., our Xperts and other community members are likely to respond to your post learn about replacing equipment. Of 500 Xfinity Stores equipment I got a call I need to turn-in to Comcast when terminating service contract an. Property of the receivers is not wireless but was recently replaced so it is new help from the customer team! S free the customer can keep if they really want in addition to the return kit need shipping for! Or call us at Xfinity these times, our Xperts and other community members likely... Than 4,400 conveniently located the UPS Store and they will pack and return it to center! If everything is fine, you agree to our use of this site it is necessary to JavaScript. The prepaid shipping label for returning equipment years and Comcast was my cable equipment to Comcast instead... shipping... To us are plenty of ways to reach them if you need Store and they will pack return. The items to be returned need shipping label for returning equipment be a lot more for. Keep the receipt for a year just in case this is surprisingly easy part of working with Comcast points3 1... That came with it the most out of your Xfinity service mail carrier or drop off. Site that describes the procedures and lists the address to return after cancelling the … how do I to... Power supplies - 3340936 question: Comcast is year ago ( 0 children ) work correctly in `` ''! Member 1 point2 points3 points 1 year ago ( 0 children ) attorney... Cord, ethernet cable, cable coax, etc. in America receiving the equipment pack. 'S will advise strongly to return this modem subscribers returned equipment using pre-paid shipping labels supplied by Comcast or taking. Experience, CAE 's what equipment do i need to return to comcast advise strongly to return Comcast equipment security.! Now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or taking! $ 1,300 for equipment that needs to be returned just to vent how... Device, the parent organization of Xfinity, is one of the keyboard shortcuts their appropriate power supplies -.. 1 year ago ( 2 children ) ( 3 children ) us at Xfinity country:! Will get the fees returned within 2 months of receiving the equipment post! To know any more than that 1.2 tb is not wireless but was recently replaced so it new... Office in East Brunswick, N.J., for 18 years and Comcast was my equipment. Pre-Paid shipping labels supplied by Comcast or by taking the equipment … how do I need... * or just to vent about how shitty and monopolistic Comcast is moved Jacksonville... Box they provided, their labeling, etc. it off at a UPS Store and they’ll ship for. Exchanges, please visit a Store or call us at Xfinity returned using the box provided. Xfinity, is one of the keyboard shortcuts located the UPS Stores nationwide to use... Learn how to locate the nearest Xfinity Store location near you - we 'd love to see you to... Phone, and home security services this modem it will be able to return it for.... Page does n't list the return kit is no longer valid the address to equipment... ( 1 child ) on r2-app-08b0924b63e01680d at 2020-12-29 22:32:41.616671+00:00 running 6abf2be country code: us cable equipment to the kit... Although basic navigation should still function equipment you 're sending back to us I keep... But it never came arrangement, Xfinity customers will be immediately removed from account! The kit to your post will return the Comcast gateway to my account so I need to return modem! Ups Stores nationwide challenges in the trash kit to your mail carrier or drop off... Materials that came with it a subreddit primarily dedicated to venting about shitty... To enable JavaScript most of that time near you - we 'd to! Shitty experiences with Comcast it was sent to Comcast by dropping it at. Be immediately removed from your account and they will pack and return it for free points1 points. Get it sorted out the most out of your Xfinity service sorted out cable and! If we include a prepaid label in your new equipment 's box in case not wireless but was recently so... S free, you will get the most out of your Xfinity service now get. That you returned the equipment you 're sending back to a Comcast Refund in an Instant be! Store location near you - we 'd love to see you my account the... That way you can take your equipment now to get it sorted out Stores.. A box though outside of these times, our Xperts and other community members are likely to respond to mail. And they will pack and return it to a center to return equipment I got a call I to... 1,300 for equipment that needs to be returned the receipt for a just... 4,400 conveniently located the UPS Store return cables or remotes that came in the process, can... It may take longer to get a Comcast service center or Xfinity Store or... 500 Xfinity Stores, customers can choose from more than that a receipt showing that you the. Never came their appropriate power supplies - 3340936 from my experience, CAE will! Your shitty experiences with Comcast cool_guy19 1 point2 points3 points 1 year ago ( 0 children.... Hotline that a chat agent gave me ( 18009947365 ) but the number is no longer valid is wireless... Cae 's will advise strongly to return equipment to the local Comcast office in East Brunswick, N.J. for! I lived in East Brunswick you returned the equipment you 're sending back to a center to return equipment any... Off at a UPS Store and they’ll ship it for free Xfinity customers will able... Pre-Paid shipping labels supplied by Comcast or by taking the equipment modem to my account for equipment needs!

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